Privacy policy
At Cruvn.shop, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order history
- Payment details (securely processed through third-party payment providers)
Automatically Collected Information
We may also collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Shopping activity
- Cookies and analytics data
How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Verify payments
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional emails if you subscribe to our newsletter
We do not sell your personal information to third parties.
Cookies
Cookies help us improve your shopping experience by:
- Remembering your preferences
- Keeping items in your shopping cart
- Measuring website performance
- Understanding customer behavior
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may share necessary information with trusted service providers, including:
- Payment processors
- Shipping partners
- Website analytics providers
- Customer communication services
These providers only receive information required to perform their services.
Data Security
We use industry-standard security measures to protect your personal information. While no online system is completely secure, we continuously work to safeguard your data against unauthorized access.
Your Rights
Depending on your location, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Receive a copy of your personal information
For privacy-related questions, contact us at: