FAQs

Do you ship internationally?

Yes. We proudly ship to customers in many countries worldwide.

How long does delivery take?

Delivery typically takes 3–15 business days, depending on your location.

Can I track my order?

Yes. A tracking number will be emailed to you after your order has been shipped.

What payment methods do you accept?

We accept major credit and debit cards along with other secure payment methods displayed during checkout.

Can I return my order?

Yes. Eligible items may be returned within 30 days, provided they are unused, unworn, and in their original packaging.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We'll resolve the issue as quickly as possible.

How can I contact customer support?

You can reach our support team at support@cruvn.shop. We aim to respond within 24 business hours on weekdays.